The announcement of Android this week One has many interpretations. The most common are on handsets at prices breakers, have the latest version of software (that Yes, for two years as a maximum minimum according to the program of Google), the use of smartphones in emerging countries… but also should ask questions about the product warranty.
Many can think in the background There is little difference between the Android One program and the Nexus program, but there is one very important. In program Nexus Google sold you hardware (directly or through a Distributor). Any problem they responded. But now we have a different situation.
Android One, some brands sell you hardware and third party software
In the case of Android One, we have a number of manufacturers that sell equipment. But the software provides it and completely updated Google. In the Nexus point of return in the event of a problem was Google, which is taking charge of the terminal and that solved absolutely necessary, as a problem was hardware or software, regardless of the true manufacturer wasn’t Google.
Here, on the other hand, we have a manufacturer selling us terminal. What happens if not something to level software works? Who should we complain? Who is responsible for the repair? What happens if an update it stops working any function of the terminal or directly does not start?
It is assumed that the manufacturer for software Google provide is cost savings, since they don’t have to worry about adapt and try Android so that it works correctly on their terminals. Therefore they do not have to have a service technician to do this, since they are not experts in what is running in them but hardware experts.
And other manufacturers with Android?
Many will be wondering if this not happened already with other manufacturers. Ultimately Android isn’t a software making them, but that the cojen and get it into their terminals. And indeed so, but modify it (some more than others) and test it thoroughly before placing it in a terminal. Google is supposed to be faster since they have nothing to modify, just test it thoroughly, and have a lot of experts on Android (for something are those who created it).
Therefore all manufacturers prove that everything goes well and are responsible for all the failures that may have the terminal during the warranty. But in the case of Android One the thing is not so clear. Certainly not become a problem, but if you think there is here a weak point in Android One. If an update does not work well or very well tied agreements with manufacturers or users may have a problem by hardware vendors.